Air.ai New Editor Demo - How to get past the [GATE KEEPER] 🛑
TLDRIn this video, Gabe discusses a strategy for bypassing the gatekeeper in B2B communication using a new agent editor. He demonstrates creating a flow to handle responses from assistants, aiming for a positive or negative reply, and further engagement with the business owner. The video includes a practical test call, showcasing the flow's effectiveness in navigating conversations and scheduling follow-ups. Gabe emphasizes the potential for improvement and customization of the flow, highlighting the new editor's advantages over previous versions.
Takeaways
- 🚀 Gabe introduces a method for navigating B2B gatekeepers using a new agent editor.
- 📝 The new agent editor is positioned as an improvement over the standard and advanced editors.
- 🌟 The script starts with a simple scenario of contacting a business owner through an assistant.
- 🔍 The AI is designed to understand yes or no responses even if the language used is slightly different.
- 📌 The script outlines a branching dialogue that adapts based on the response received from the gatekeeper.
- ⏱️ The script includes a section for rescheduling the call if the prospect is not available.
- 💬 If the gatekeeper grants access, the script provides a template for engaging with the business owner about their subscription satisfaction.
- 📈 The AI editor allows for the creation of dynamic conversations with multiple paths based on the responses.
- 📞 The script demonstrates a test call scenario to show how the AI navigates the conversation with the gatekeeper.
- 👍 The video emphasizes the importance of personalization and satisfaction in customer service.
- 🔗 Gabe encourages viewers to engage with him for further discussions and provides his calendar link for booking talks.
Q & A
What is the main topic of the video?
-The main topic of the video is about creating a strategy to get past the gatekeeper in B2B (business-to-business) settings using a new agent editor.
Who is the speaker in the video?
-The speaker in the video is Gabe.
What is the new tool that Gabe is going to use in the video?
-Gabe is going to use the new agent editor to demonstrate how to navigate around the gatekeeper in B2B scenarios.
What is the first step in the flow builder that Gabe demonstrates?
-The first step in the flow builder is to ask if the prospect's name is available, with options for 'yes' or 'no'.
How does the AI handle different language variations in responses?
-The AI is designed to be smart enough to understand positive or negative responses, even if the language used is slightly different.
What does Gabe suggest doing with the information captured from a 'no' response?
-Gabe suggests deleting the information if the response is 'no' and the assistant indicates that they cannot take a message.
What is the purpose of the 'what do you like most about our subscription' question?
-The purpose of this question is to gather feedback from the customer about their satisfaction with the services and identify any potential areas for improvement.
How does Gabe demonstrate the effectiveness of the new agent editor?
-Gabe demonstrates the effectiveness of the new agent editor by creating a scenario where he makes test calls and shows how the editor can navigate different responses and outcomes.
What is the main advantage of the new agent editor over the previous versions?
-The main advantage of the new agent editor is that it offers an improved and more efficient way to handle B2B communication scenarios, with better branching options and a more intuitive interface.
What does Gabe recommend after saving the flow builder?
-Gabe recommends refreshing the page after saving the flow builder to ensure that all changes are properly implemented and to solidify the setup.
How can the flow builder be further improved according to Gabe?
-Gabe suggests that the flow builder could be improved by adding more detailed introductions and better handling of situations, such as instructing the AI to say 'please hold' when the prospect is being fetched.
Outlines
🚀 Introduction to B2B Gatekeeper Navigation
Gabe introduces the topic of navigating gatekeepers in B2B scenarios, emphasizing the common challenge faced by many. He plans to demonstrate a new approach using the recently released agent editor, highlighting its advantages over previous versions. The video's purpose is to guide viewers on how to build a simple yet effective strategy to bypass gatekeepers and reach decision-makers. The demonstration will utilize the new flow builder and its capabilities to handle different responses from the gatekeeper, whether positive or negative.
📞 Testing the Gatekeeper Strategy
Gabe conducts a practical test of the newly built strategy by simulating two different phone calls. The first call involves a scenario where the gatekeeper informs that Dr. Monroy is not available, and Gabe successfully inquires about a better time for contact. The second call tests a scenario where the gatekeeper connects Gabe with Dr. Monroy, who is available and provides feedback on their subscription. Gabe emphasizes the importance of tailoring the conversation to the responses received and the potential for further customization and improvement of the strategy. The demonstration concludes with an encouragement for viewers to engage with the content and a reminder to book a time to talk with Gabe for further discussions.
Mindmap
Keywords
💡Gatekeeper
💡B2B
💡New Agent Editor
💡Flow Builder
💡AI
💡Prospect
💡Subscription
💡Call Back
💡Content
💡Customer Satisfaction
💡Sales Strategy
Highlights
Gabe discusses a strategy for bypassing the gatekeeper in B2B communication.
The new agent editor is introduced as the best way to navigate gatekeeper scenarios.
The process starts by identifying if the prospect's name is available.
The AI is designed to understand yes or no responses even if the language used is slightly different.
The scenario involves contacting a business owner or assistant and handling different responses.
The AI system captures messages even if the response is negative.
Gabe demonstrates the new flow builder in the agent editor.
The AI system is capable of determining positive or negative responses to guide the conversation.
Gabe shows how to handle a situation where the prospect is not available and needs to reschedule.
The AI system asks about the prospect's satisfaction with the service and if they would like to continue.
Gabe provides an example of a successful conversation with a satisfied customer, Dr. Monroy.
The AI system is shown to be capable of handling different outcomes and branching the conversation accordingly.
Gabe emphasizes the importance of refreshing the system after saving changes to ensure everything is solidified.
The video includes a live test of the AI system with a positive outcome, demonstrating its practical application.
Gabe suggests that there is room for improvement in the AI system, such as adding a better introduction.
The new agent editor is presented as an improvement over the old standard and advanced editors.
Gabe encourages viewers to use the new editor and offers to book a time to discuss further.
The video aims to provide valuable content for viewers and showcase the practical use of the AI system in B2B scenarios.