The Future of Work With AI - Microsoft March 2023 Event

Microsoft
16 Mar 202336:39

TLDRMicrosoft 365 Copilot, a revolutionary AI system, is set to transform the way we work with its integration into everyday apps like Word, Excel, PowerPoint, and Outlook. Harnessing the power of large language models and the Microsoft Graph, Copilot enhances productivity by automating repetitive tasks, improving collaboration, and providing intuitive assistance. It prioritizes human agency, allowing users to command complex tools with simple language, and is designed with a strong focus on security, compliance, and responsible AI practices.

Takeaways

  • 🌟 The introduction of Microsoft 365 Copilot marks a new era of computing, aiming to enhance human productivity and creativity by integrating AI into everyday work processes.
  • 🚀 Copilot is built on the foundation of large language models, combined with the Microsoft Graph and Microsoft 365 apps, to provide a powerful and intuitive tool for users.
  • 📝 The system is designed to work alongside users, embedded within familiar apps such as Word, Excel, PowerPoint, Outlook, and Teams, making tasks more efficient and collaborative.
  • 🤖 Business Chat is a new experience introduced that works across all data and apps, synthesizing information and enabling tasks that were not possible before.
  • 📊 Copilot's capabilities include real-time information gathering, creativity enhancement, productivity unlocking, and skill up-leveling through natural language interaction.
  • 🎯 The AI assistant is designed with human agency at its core, allowing users to control and modify outputs to fit their needs, ensuring that human users remain in control.
  • 🔒 Strong emphasis is placed on security, compliance, privacy, and responsible AI, with Copilot being enterprise-ready and undergoing rigorous checks and monitoring.
  • 📈 Copilot has the potential to transform various business processes such as sales, marketing, finance, and customer service by automating tasks and improving collaboration.
  • 🛠️ Users can leverage Copilot's natural language interface to access, analyze, and synthesize data from a variety of sources, including emails, documents, and meetings.
  • 🔄 The system is iterative and adaptive, designed to learn from user interactions and feedback, with a focus on continuous improvement and addressing any mistakes quickly.
  • 🌐 Microsoft's vision with Copilot is to help every person rediscover the soul of work by unlocking a new wave of productivity growth and creating a brighter future of work with AI.

Q & A

  • What is the main theme of the presentation?

    -The main theme of the presentation is the introduction of a new era of computing focused on human-computer symbiosis, emphasizing the role of AI in transforming work and enhancing productivity.

  • Who envisioned a futuristic device called Memex?

    -Vannevar Bush envisioned a futuristic device called Memex in his 1945 essay, 'As We May Think.'

  • What significant demonstration by Douglas Englebart is mentioned in the script?

    -The script mentions Douglas Englebart's 1968 demonstration, known as the 'Mother of All Demos,' which showcased the potential of graphical user interfaces and various computing innovations.

  • What are the core components of the Copilot system?

    -The core components of the Copilot system are the Microsoft 365 apps, the Microsoft Graph, and a large language model (LLM).

  • How does Copilot enhance productivity in Microsoft Word and PowerPoint?

    -Copilot enhances productivity in Microsoft Word by helping users be more creative and in PowerPoint by making the average person capable of using more than 10% of what PowerPoint can do, unlocking the other 90% of its capabilities.

  • What is the role of the Microsoft Graph in the Copilot system?

    -The Microsoft Graph provides all the content and context, including emails, files, meetings, chats, and calendar data, which is used by Copilot to improve the quality of prompts and generate relevant responses.

  • How does Copilot assist in Excel data analysis?

    -Copilot assists in Excel data analysis by identifying key trends, creating new sheets for further exploration, visualizing data, and even creating models and graphs based on user queries.

  • What is the purpose of Business Chat?

    -Business Chat is a standalone experience that works across all data and apps to turn information into knowledge, acting as a knowledge navigator for users.

  • How does Copilot handle the aspect of human agency in its design?

    -Copilot is designed to emphasize human agency by allowing users to adjust, discard, or undo suggestions, providing a 'Try Again' button, and incorporating feedback mechanisms to ensure user control over the output.

  • What measures are in place to ensure responsible AI with Copilot?

    -Copilot is built with security, compliance, and responsible AI as foundational aspects. It has passed privacy checks, is red-teamed by experts, and is monitored in real time to address any biases or misuse.

  • What is the vision for the future of work with AI as presented in the script?

    -The vision for the future of work with AI is to unlock a new wave of productivity growth, remove the drudgery from daily tasks, and free individuals to rediscover the joy of creation, ultimately transforming how computers help us think, plan, and act.

Outlines

00:00

🌟 Introduction to the New Era of Computing

The paragraph introduces the concept of human-computer symbiosis, a vision that has been evolving since Vannevar Bush's 1945 essay, 'As We May Think.' It discusses the journey towards a more intuitive relationship between humans and computing, highlighting key milestones such as the graphical user interface, personal computing, the web, and the iPhone. The speaker, Satya Nadella, emphasizes the arrival of a new era in computing with the emergence of AI that goes beyond the 'autopilot' phase, introducing 'copilot' AI that empowers and amplifies human agency. The importance of responsible AI development and use is stressed, aligning with social, cultural, and legal norms.

05:01

💼 Redefining Work with Microsoft 365 Copilot

Jared Spatarno reflects on the meaning of work and its evolution, emphasizing the need for a new way of working that transcends the mundane tasks and rediscovers the soul of our work. He introduces Microsoft 365 Copilot as a solution that combines the power of large language models with user data in the Microsoft Graph and Microsoft 365 apps, turning words into a powerful productivity tool. Copilot is integrated into Microsoft 365 apps and offers a new experience called Business Chat, designed to enhance creativity, productivity, and skills across various tasks.

10:06

🎉 Enhancing Personal and Professional Tasks with Copilot

Sumit Chauhan demonstrates how Copilot can enhance everyday tasks, using the example of planning a high school graduation party. He shows how Copilot can generate a party invitation, create a slideshow, and help plan the event, all through natural language prompts. The paragraph highlights Copilot's ability to learn user preferences, automate tasks, and provide personalized assistance, transforming the way we interact with software and unlocking the full potential of Microsoft 365 apps.

15:07

🚀 Unleashing Creativity and Productivity at Work

The paragraph showcases the power of Copilot in a business context, illustrating how it can assist in creating customer proposals, transforming Word documents into PowerPoint presentations, and analyzing sales data in Excel. It emphasizes Copilot's role in saving time, enhancing creativity, and upskilling users, allowing them to focus on more important and meaningful work. The demonstrations include creating a customer proposal with relevant visuals, summarizing and responding to emails, and generating insights from sales data, all through natural language commands.

20:09

🤝 Improving Collaboration and Sales Workflows with Copilot

Charles LaManna discusses how Copilot can revolutionize sales and collaboration by减轻ing the workload of sales teams and automating tedious tasks. He demonstrates how Copilot can provide detailed recaps of meetings, summarize unresolved questions, and assist in staying updated with Teams chats. The integration of Copilot with Viva Sales is highlighted, showing how it can streamline the sales process by providing CRM data, suggesting responses to customer inquiries, and automating workflow with Power Automate.

25:10

📊 Transforming Business Processes with Copilot and Business Chat

The paragraph introduces Business Chat, a new standalone experience that works across all data and apps to turn information into knowledge. Akosua Boadi Agyemang and Jared Spatarno demonstrate how Business Chat can help prepare for client meetings by summarizing interactions, pulling together details, and creating SWOT analyses. They emphasize the system's ability to catch users up on meetings, update teams on developments, and ensure critical information keeps flowing, all through natural language interactions.

30:10

🛠️ The Art and Science of Copilot's Design and Responsibility

Jaime Teivan and Jon Friedman discuss the design philosophy and ethical considerations behind Copilot. They highlight the importance of grounding large language models in data, verifying outputs, and providing mechanisms for feedback and correction. The paragraph underscores the responsibility of AI development, the focus on security, compliance, and responsible AI, and the commitment to learning and adapting to create a brighter future of work with AI.

Mindmap

Keywords

💡Human-computer symbiosis

The concept of human-computer symbiosis refers to the idea of a mutually beneficial relationship between humans and computers, where computers augment human capabilities and vice versa. In the context of the video, this is a central theme that has driven technological advancements over decades, aiming to create an intuitive and empowering interaction between humans and computing systems.

💡Foundation models

Foundation models are advanced artificial intelligence models that are trained on vast amounts of data to perform a variety of tasks. They form the basis for the next generation of AI applications, providing a flexible and powerful framework that can be fine-tuned for specific uses. In the video, foundation models are highlighted as a key technology enabling the new era of AI and the capabilities of Microsoft 365 Copilot.

💡Natural language interface

A natural language interface is a system that allows users to interact with a computer using everyday human language, making it more intuitive and accessible. This type of interface is crucial for the next generation of AI, as it enables seamless communication between users and AI systems, eliminating the need for specialized training or knowledge of programming languages.

💡AI empowerment

AI empowerment refers to the ability of artificial intelligence to enhance human capabilities, productivity, and creativity. It is about using AI not just to perform tasks but to unlock new potential and opportunities for individuals and organizations. In the video, AI empowerment is central to the设计理念 of Microsoft 365 Copilot, which aims to put human agency at the center of the product and empower users through AI.

💡Human responsibility

Human responsibility in the context of AI refers to the ethical and moral obligations that individuals and organizations have when building, deploying, and using artificial intelligence systems. It involves ensuring that AI is used responsibly, aligns with social, cultural, and legal norms, and does not cause harm or perpetuate biases. The video highlights the importance of human responsibility in the development and use of AI, emphasizing that with empowerment comes the need for accountability.

💡Productivity growth

Productivity growth refers to the increase in the efficiency and output of work, often through the adoption of new technologies or processes. In the context of the video, productivity growth is associated with the transformative impact of AI on work, particularly through the use of Microsoft 365 Copilot, which is designed to remove the drudgery from daily tasks and free up time for more creative and meaningful work.

💡Co-pilot

A co-pilot, in this context, is a term used to describe an AI system that works alongside humans, assisting and augmenting their abilities rather than replacing them. The co-pilot metaphor suggests a collaborative relationship where the AI supports and enhances the human's work, much like a co-pilot assists a pilot in flying an aircraft.

💡Business Chat

Business Chat is a feature introduced in the video that leverages AI to summarize and make sense of business communications and data across various platforms and formats. It serves as a knowledge navigator, allowing users to quickly access and understand relevant information for decision-making and collaboration.

💡Microsoft Graph

Microsoft Graph is a platform that provides access to a vast array of data and insights from Microsoft 365 and other services, allowing developers and users to build intelligent applications. It serves as a backbone for Microsoft 365 Copilot, enabling the AI to draw upon a rich set of user data and context to deliver personalized and relevant outputs.

💡Viva Sales

Viva Sales is a component of the Microsoft 365 suite that is designed to streamline and enhance the sales process by integrating key sales processes and data into a unified platform. It works in conjunction with Copilot to provide sales teams with real-time insights, customer information, and automated updates to CRM systems.

Highlights

Satya Nadella discusses the fundamental human experience of work and the evolution towards human-computer symbiosis.

Vannevar Bush's vision of a Memex device is highlighted as an early concept of human-computing interaction.

Douglas Englebart's Mother of All Demos is mentioned as a pivotal moment in demonstrating the potential of graphical user interfaces.

The introduction of the Xerox PARC Alto computer is noted for ushering in the personal computing era.

The web, browser, and iPhone are recognized as seminal innovations that have brought us closer to a symbiotic relationship with computing.

A new era of computing is announced, featuring powerful foundation models and natural language interfaces in AI.

Human agency is emphasized as central to the design of the next generation of AI, which aims to empower and elevate human capabilities.

The responsibility of AI developers, deployers, and users is underscored to ensure the ethical use of AI in alignment with societal norms.

Microsoft 365 Copilot is introduced as a tool that integrates large language models with user data and Microsoft 365 apps to enhance productivity.

Copilot is designed to work alongside users, embedded within familiar apps like Word, Excel, PowerPoint, Outlook, and Teams.

Business Chat is presented as a new experience that works across all data and apps to provide a knowledge navigator for users.

The Copilot System is explained as a sophisticated processing engine that combines the power of Microsoft 365 apps, the Microsoft Graph, and a large language model.

A real-life example of planning a high school graduation party is used to demonstrate how Copilot can assist in everyday tasks.

The transformative potential of Copilot in business processes is discussed, including sales, marketing, finance, and customer service.

The importance of security, compliance, and responsible AI is emphasized as foundational aspects of the Copilot system.

The设计理念 of Copilot is described as dynamic and adaptive, with a focus on iterative improvement and user empowerment.