Is Strictly Apple a SCAM?

Austin Evans
28 Apr 202427:22

Summary

TLDRIn this entertaining and insightful video, the narrator embarks on a journey to test the legitimacy and quality of products from Strictly Apple, a company specializing in Apple products. Starting with a mom's story of purchasing MacBook Airs and AirPods Max on a budget, the video dives into the world of online shopping for refurbished tech. The narrator orders various Apple products, including a 2015 MacBook Air, an iPad, an iPhone 12, and AirPods Max, all while using a pseudonym to maintain anonymity. The experience is fraught with inconsistencies in product condition, questionable return policies, and a lack of communication. Upon receiving the items, the narrator finds a mix of acceptable and disappointing products, with the latter including a heavily scratched iPhone and a pair of AirPods Max that not only had a foul odor and visible earwax but were also linked to a stranger's Apple ID. The video concludes with the purchase of a used Mac Pro, which despite its impressive specs, fails to perform adequately when editing 4K footage. The overall experience with Strictly Apple leaves the narrator with a sense of dissatisfaction, dubbing it potentially the worst refurbished store they've encountered.

Takeaways

  • 💻 The video discusses a shopping experience with Strictly Apple, where the narrator purchased two MacBook Airs for under $500 combined.
  • 📱 The mother in the story also bought AirPods Max, which likely cost more than the laptops, and used a financing option, raising suspicions.
  • 🤔 The narrator decides to investigate Strictly Apple's legitimacy due to the suspicious nature of the Short and the financing story.
  • 🛍️ Strictly Apple offers various Apple products like Macs, iPads, and iPhones, with different conditions ranging from 'Clearance' to 'Brand New Sealed'.
  • ⚖️ The refund policy appears contradictory, casting doubt on the company's trustworthiness.
  • 📦 The narrator receives their order with added candy, which is a nice touch but doesn't make up for the overall experience.
  • 📱 An iPhone 15 Pro Max in used condition was listed for $50 less than a new one, which seems too good to be true.
  • 🖥️ The 2015 MacBook Air received had significant physical damage and was initially locked to a school system, requiring a return and exchange.
  • 📦 The packaging for some items, like the iPhone and AirPods Max, left much to be desired, with the AirPods Max arriving in a poor condition.
  • 🔍 The used AirPods Max were extremely dirty and required extensive cleaning, after which they were discovered to be linked to a previous owner's Apple ID.
  • 😷 The Mac Pro, despite its impressive specs on paper, was not usable for editing modern 4K footage due to outdated components and software.

Q & A

  • What was the initial reason for the narrator to visit Strictly Apple's website?

    -The narrator visited Strictly Apple's website to do some early school shopping for new computers.

  • How much did the mom in the story spend on two MacBook Airs combined?

    -The mom spent less than $500 on two MacBook Airs.

  • What did the narrator find suspicious about the story of the mom buying MacBooks and AirPods Max?

    -The narrator found it suspicious that the story was so detailed and that the mom financed the purchase, which seemed like a marketing tactic.

  • What was the narrator's reaction to the refund policy on Strictly Apple's website?

    -The narrator was concerned because the refund policy stated three different things in two different places, which made the company seem untrustworthy.

  • What was the issue with the iPhone 15 Pro Max price listed on Strictly Apple's website?

    -The used iPhone 15 Pro Max was listed for $1,149, which was $50 less than a brand new one, raising questions about the pricing strategy.

  • What was the narrator's strategy to avoid potential issues when ordering from Strictly Apple?

    -The narrator ordered the items under a pseudonym, Pierre Luigi, and did not use their official email address to avoid being targeted for higher quality items.

  • What was the condition of the MacBook Air that the narrator received?

    -The MacBook Air was in Clearance condition, which was described as having bumps, scratches, and possibly replaced parts, but still operational with a one-year warranty.

  • What was the problem the narrator encountered when trying to set up the MacBook Air?

    -The MacBook Air was set up with remote management and appeared to be locked to a school system, which the narrator was unable to resolve.

  • How did the narrator address the issue with the MacBook Air?

    -The narrator contacted Strictly Apple's customer service, who provided a return label, and the narrator received a different MacBook Air after returning the initial one.

  • What was the condition of the AirPods Max that the narrator received?

    -The AirPods Max were in Used condition and had a strong unpleasant smell, dirty earcups, and visible earwax, requiring extensive cleaning.

  • What was the final verdict on the items purchased from Strictly Apple?

    -The narrator concluded that none of the items were good value for the money, and they considered Strictly Apple to potentially be the worst refurbished store they had ever shopped from.

Outlines

00:00

🤔 Investigating Strictly Apple's Legitimacy

The narrator begins by discussing a video about a mom who purchased two MacBook Airs and a pair of AirPods Max from Strictly Apple for under $500 using their financing option. Skepticism is expressed about the legitimacy of the company and the narrator decides to explore Strictly Apple's website, scrutinizing their product offerings, pricing, and return policy, which appears to be inconsistent. The decision is made to place a substantial order with Strictly Apple to test their credibility.

05:01

📦 Unboxing Strictly Apple's Products

The narrator shares his experience after receiving a shipment from Strictly Apple. Despite not receiving an email confirmation, the narrator unpacks items including an iPad, MacBook Air, and candy. The iPad is in good condition, but the MacBook Air has noticeable scratches and a problematic hinge. The narrator also highlights issues with the return policy and expresses surprise at the price of a used iPhone 15 Pro Max, which is only $50 less than a new one.

10:06

🖥️ Usability Test of a 2015 MacBook Air

The narrator attempts to set up the 2015 MacBook Air but encounters an issue where the device is locked to a school's remote management system. After contacting Strictly Apple's customer service, the narrator returns the MacBook and receives a replacement. The replacement MacBook Air is in clearance condition but is functional and meets the specifications as described, although the process was not ideal.

15:07

📱 Disappointment with a Used iPhone 12 and AirPods Max

The narrator unboxes a used iPhone 12 and AirPods Max. The iPhone 12 has a highly scratched screen and a crack, while the AirPods Max have a strong unpleasant odor and visible earwax, despite being advertised as used but functional. The narrator is disappointed with the condition of the AirPods Max, especially considering their high price of $460, compared to used listings on eBay for much less.

20:08

🎧 Cleaning and Testing the AirPods Max

The narrator and his team go through an extensive cleaning process for the AirPods Max to make them usable. After multiple washes, the odor is gone, and they test the functionality of the headphones. However, they discover that the AirPods Max are still paired with a previous owner's Apple ID, raising privacy concerns and prompting the decision to discontinue use.

25:09

😓 The Mac Pro Experience and Conclusion

The narrator receives a 2013 Mac Pro in clearance condition and, despite its age and initial graphics issues, attempts to use it for video editing. However, the system is unable to handle the task smoothly. The narrator concludes that none of the items from Strictly Apple were worth the purchase and considers it potentially the worst refurbished store they have dealt with. The video ends with a decision to return to using a reliable system to finish editing.

Mindmap

Keywords

💡MacBook Air

MacBook Air is a line of laptop computers designed and developed by Apple Inc. It is known for its thin and lightweight design. In the video, the narrator discusses purchasing two older model MacBook Airs for less than $500 combined from Strictly Apple, indicating the product's appeal for budget-conscious consumers.

💡Financing Option

Financing option refers to a method of obtaining a product or service by paying for it over a period of time, rather than in full at the time of purchase. The video script mentions the use of a financing option by a customer, which raises questions about the affordability and the customer's financial decision-making process.

💡Refurbished Electronics

Refurbished electronics are previously used devices that have been repaired, tested, and restored to working condition. The video revolves around the purchase of such items from Strictly Apple, highlighting the potential risks and benefits associated with buying refurbished products.

💡SEO (Search Engine Optimization)

SEO is the process of improving a website's ranking in search engine results to increase its visibility. The script humorously points out that Plug Tech is 'stealing' SEO from Strictly Apple, suggesting that the latter's online presence and marketing efforts are being overshadowed by a competitor's advertising strategy.

💡Return Policy

A return policy is a set of rules a company establishes for customers to return merchandise for a refund or exchange. The video script expresses concern over the conflicting information presented in Strictly Apple's return policy, which detracts from the company's perceived trustworthiness.

💡Mac Pro

Mac Pro is a series of workstation-class computers manufactured by Apple Inc. The video features a 2013 Mac Pro purchased from Strictly Apple, which is described as having high-end specifications for its time. However, the Mac Pro in the video fails to perform adequately when editing modern 4K footage, illustrating the challenges of using outdated technology.

💡AirPods Max

AirPods Max are a type of premium wireless headphones developed by Apple. The video script describes a pair of used AirPods Max purchased from Strictly Apple that had hygiene issues and required extensive cleaning. The incident underscores the importance of product condition when buying used items.

💡Condition of Devices

The condition of devices refers to the state or quality of a product, often used to describe the level of wear and tear or functionality. The video discusses various conditions of devices sold by Strictly Apple, such as 'Clearance,' 'Used,' and 'Open Box SL,' which significantly impact the customer's buying decision and expectations.

💡Online Retailer Trustworthiness

Online retailer trustworthiness pertains to the reliability and credibility of an online store. The video script raises doubts about Strictly Apple's trustworthiness due to the company's confusing return policy, the condition of the products received, and the overall buying experience.

💡Price Comparison

Price comparison involves evaluating the cost of similar products across different sellers to find the best deal. The video includes several instances where the narrator compares the prices of items purchased from Strictly Apple to those available elsewhere, highlighting the importance of price awareness in making informed purchasing decisions.

💡Product Review

A product review is an evaluation of a product's quality, performance, and value, often shared by consumers to inform potential buyers. The video serves as an extended product review, detailing the narrator's experiences with each item purchased from Strictly Apple and assessing their overall satisfaction.

Highlights

A mom purchased two MacBook Airs for less than $500 combined from Strictly Apple's clearance section.

The mom also bought AirPods Max, possibly costing more than both laptops combined, and used the company's financing option.

The narrator expresses skepticism about the legitimacy of Strictly Apple's operations after watching their promotional short.

Strictly Apple's website shows a variety of Apple products, including Macs, iPads, iPhones, and accessories.

A 2015 MacBook Air is listed on the website for $179 with a one-year warranty, despite its clearance condition.

The website's refund policy appears contradictory, casting doubt on the company's trustworthiness.

The narrator decides to place a substantial order with Strictly Apple to test their legitimacy.

Upon arrival, the ordered items were shipped without email confirmation, raising initial concerns.

The narrator receives additional unexpected items like candy in the package, which slightly offsets the initial negative impression.

The ninth generation iPad, purchased as open box, appears almost new and was only $20 less than a brand new model.

The 2015 MacBook Air arrived in clearance condition with visible scratches and a problematic hinge.

The MacBook Air was initially locked to a school system, indicating potential issues with the device's history.

After contacting customer service, the narrator receives a replacement MacBook Air that is in working condition.

The used iPhone 12 received had severe screen scratches and a crack, despite being advertised as used with normal wear.

The AirPods Max arrived in poor condition, dirty, and with a smell, requiring extensive cleaning.

Even after cleaning, the AirPods Max were discovered to be paired with a previous owner's Apple ID, raising privacy concerns.

A 2013 Mac Pro, presumably used for editing 'Daredevil', was acquired by Strictly Apple and sold to the narrator.

The Mac Pro, despite its high specifications, was not able to handle editing tasks smoothly, showing its age.

The narrator concludes that none of the items from Strictly Apple were good value for money, marking it as potentially the worst refurbished store experienced.

Transcripts

00:00

- The other day, I found out about Strictly Apple.

00:02

Look at this.

00:04

- [Narrator] This mom is doing

00:05

some early school shopping.

00:06

- New computers, cool. - So she went to our website

00:08

and shop the clearance section

00:09

for these two MacBook Airs, - MacBooks, classic.

00:10

- [Narrator] And she got both of these MacBook Airs

00:11

for less than $500 combined.

00:14

And because- - Okay, so less than 500.

00:15

That actually is reasonable

00:16

'cause those are the older school MacBook Airs.

00:18

You can find those things for two, 300 bucks all day long.

00:20

- [Narrator] And she said if she's treating her kids,

00:22

she's treating herself to a new-

00:23

- What do you mean, "She said"?

00:25

You got an order, and you're fulfilling it.

00:28

This person, this mom who ordered stuff

00:30

from your site also gave you her life story?

00:32

- [Narrator] And the best part

00:33

about it is she used our financing option-

00:35

- Whoa, whoa, whoa!

00:36

If she financed, okay, hold on, hold on.

00:37

So let me make sure I'm wrapping my head around this.

00:39

So this is a Short that Strictly Apple made.

00:42

372,000 likes on a story

00:46

about how a mom bought two MacBooks for her children

00:49

and pair of AirPods Max,

00:51

which probably cost more than both laptops combined,

00:53

and then told the whole story about how she financed it too.

00:57

That sounds sus.

00:59

Let's actually go and check out Strictly Apple,

01:02

and see exactly how legit they are 'cause honestly,

01:04

you make a Short like this, I'm coming for you.

01:07

(keyboard clacking)

01:10

Why does Plug Tech show up when I type in,

01:12

oh, it's an ad.

01:14

Oh, my god.

01:16

So Plug Tech has maybe spent the last month

01:19

having a great time with my video

01:21

and trying to use that as further marketing.

01:23

Fair play.

01:24

But the fact that they are stealing the SEO

01:26

from Strictly Apple is kind of hilarious.

01:29

Okay, so we have Mac, iPad, iPhone,

01:32

Watch, Accessories, Bundles, Sell your device.

01:34

So I will tell you,

01:35

they're very much only an Apple company, it looks like.

01:39

Let's look at MacBook Air.

01:39

That's what they did in the Short.

01:41

Let's see what we've got.

01:42

So 2015 MacBook Air for 179 bucks.

01:45

That's actually a pretty decent deal.

01:46

Now they do give me a little bit of information

01:49

about what the condition of the device is.

01:50

So Clearance is the most affordable option.

01:53

"The condition of the device may have bumps,

01:55

scratches, and parts may have been replaced,

01:57

but it's still operational with one year warranty."

01:59

Used is normal wear and tear,

02:01

Open Box is pretty much brand new,

02:02

and Brand New Sealed is actually brand new sealed.

02:04

Oh, oh, here we go.

02:05

"We do accept returns for in-store credit

02:08

within 30 days of purchasing.

02:09

Please see our return policy from our info."

02:11

I would love to see this.

02:12

"We do not accept return," wait.

02:14

Wait, wait, wait, wait, wait, wait, wait. Hold on, hold on.

02:16

Dude, it says, "We do not accept returns

02:18

or refunds on devices," but if I scroll down a little bit,

02:21

it says, "We'll notify you when we've returned

02:23

and inspect your return."

02:26

I want to give these guys the benefit

02:27

of the doubt, but the fact

02:29

that their refund policy says three different things

02:32

in two different places does not fill me with any confidence

02:36

that they are trustworthy.

02:37

Hold on a second.

02:39

iPhone 15 Pro Max in Used condition for $1,149?

02:46

You mean it's in Used condition,

02:49

and it's $50 less than a brand new one?

02:53

Huh? What?

02:55

While I can do Open Box for $10 less? (laughs)

03:02

How about bundles? You know what, I need a bundle.

03:04

I need some bundles. Bundle me up.

03:07

The iPhone bundle is two fast chargers.

03:12

Sorry, Plug Tech flashbacks intensified.

03:15

- You okay? (cast members laughing)

03:18

- Oh, my god.

03:19

(chargers thud)

03:20

So with that, my friends,

03:21

I'm going to place a substantial order with Strictly Apple

03:24

to see if I can, in fact,

03:26

outfit my children with some crappy old MacBooks

03:28

and buy myself some sweet headphones,

03:30

or whether or not I get scammed.

03:32

Well, we'll see how that goes.

03:33

We already cut the cameras

03:34

and I was just gonna check out with my cart.

03:36

They have the option to tip.

03:39

I can show my support for the team

03:40

by giving them a 5, 10, or 15% tip, which would be $267.

03:46

I don't think I've ever gotten a tip screen

03:49

for refurbished tech. (laughs)

03:55

- [Alex] Gone too far.

03:56

- Strictly Apple is really the gift

03:57

that keeps on giving, man.

03:59

I'm having a great time here.

04:00

That's all, I'll see you in a couple weeks

04:03

when all this stuff shows up.

04:04

And so our Strictly Apple deals are here.

04:07

Now it was a little bit of a process to arrive.

04:10

So first and foremost, I wanted to outsmart them.

04:13

I don't want to order items

04:16

from a potentially shady company,

04:18

potentially shady company under the name Austin Evans,

04:21

just in case they're onto my number

04:23

and they seed me some high-quality items.

04:26

So instead, I purchased these

04:29

under the pseudonym Pierre Luigi.

04:33

So all these boxes say Pierre Luigi.

04:34

I did not use my official email address

04:36

and nothing like that.

04:37

You see this package also says Pierre Luigi.

04:41

When the UPS person came up to the door, they're like,

04:43

"Hey, I have packages for Mr. Luigi."

04:45

And I tried not to laugh.

04:47

Now it took about a week to arrive, that's fine.

04:49

But I never got an email confirmation.

04:51

And while I used a different email

04:53

that was associated with Mr. Luigi,

04:56

that email never got the confirmation.

04:58

And in fact, up until these boxes showed up,

05:00

I wasn't sure that anything had even be shipped.

05:03

I didn't have like my price, my receipt, nothing.

05:06

I'll give them a small benefit of the doubt,

05:07

but maybe I just mistyped my email or Luigi's email.

05:11

But not a great start for our Strictly Apple experience.

05:17

Okay, first item is...

05:21

(steady music)

05:25

- Happy Easter! (laughs) - And a little sticker.

05:30

Woo, this is delightful.

05:32

Oh my god, it's a HI-CHEW

05:34

and Toxic Waste Hazardously Sour Candy.

05:37

You know what? - Do you trust that?

05:39

- Who would poison Pierre Luigi?

05:41

He's done nothing wrong to anyone besides the style police.

05:44

I'm not gonna lie, I could be swayed by some candy.

05:49

If everyone just gave me some candy in the box,

05:51

I'd probably say nicer things.

05:52

Thank you, Strictly Apple. A good start, a good start.

05:56

All right, let's see what we got here.

05:59

So first of all, what I assume is an iPad.

06:04

It's nicely padded, I will say.

06:06

A little loose in here,

06:06

but they've done a lot of bubble wrap, so that's fine.

06:09

(steady music continues) (bubble wrap crinkling)

06:13

A lot of bubble wrap, all right.

06:16

This is our iPad ninth gen.

06:21

Okay, so ninth gen, 10.2 inch,

06:24

Wifi, 64 gigs, Space Gray, Open Box SL.

06:29

What are they calling open box here?

06:30

Is that the actual condition of it or is that just

06:32

what they call the label? - That is the condition of it.

06:34

So they have like different levels,

06:36

and that is the Open Box SL. - What's SL?

06:37

Do we know what SL stands for? Slightly lost.

06:43

So on the back, I mean that looks pretty brand new to me.

06:47

On the front, you know what?

06:51

That actually looks

06:53

like it may be essentially like new in box,

06:56

like maybe it literally was in an actual open box sort

06:59

of thing and they just wrapped it in this plastic

07:01

'cause that physically looks perfect.

07:03

How much did I pay for this iPad?

07:06

- [Alex] You paid $310.

07:10

- Oh, right.

07:11

So $20 less than this is brand new directly from Apple.

07:15

Okay, I'll set this up, we'll play around with it.

07:17

But at first glance, it seems to be,

07:21

they seem to have given me exactly what I had asked for

07:24

plus some candy, which always is a win in my book.

07:27

So I have spent some time with this iPad

07:30

and I have a few thoughts.

07:31

I actually have not used the base model ninth gen iPad

07:34

in quite a while.

07:35

This originally came out back in 2021.

07:37

And if you are gonna go into it with low expectations,

07:40

you know, using it as a basic iPad

07:42

and "Cocomelon" delivery device, it's totally fine.

07:45

But here's the thing, this iPad is old and feels old,

07:49

but the bigger issue is that this iPad is regularly on sale.

07:52

Right now, I found it on Best Buy for $250.

07:55

So I could get a brand new iPad from Best Buy

07:59

for $60 less than I got this open box one for.

08:02

So this is not necessarily a great start for Strictly Apple.

08:06

Next up, we have what I assume is our MacBook.

08:11

Again, very well-padded,

08:14

and that I'm gonna have to unwrap it for a minute.

08:18

2015 MacBook Air 11-inch.

08:21

It is an eight gig, 121,

08:24

I assume they mean 128 gig of storage, Core i5.

08:27

It's Sliver, so it's my favorite color, and it's Used.

08:31

Now if I remember right, they call this Clearance, right?

08:35

- [Alex] Yes, Clearance condition.

08:37

- Clearance condition.

08:38

- [Alex] And as a reminder, this is their lowest.

08:41

They claim it's their most affordable option.

08:43

The condition of this device may have bumps,

08:46

scratches, and parts may have been replaced. (chuckles)

08:49

- Well, it's certainly in clearance condition.

08:51

We've got a number of scratches,

08:53

which definitely you can kind of feel to the touch.

08:55

So we've got some around the Apple logo, over on this side,

08:57

and on this side as well.

08:58

Oh, it's bumpy. Oh my god, it's bumpy.

09:01

Look, someone dropped it. It's actually bumpy on the corner.

09:04

Yes, I was hoping I would get my bumpy MacBook.

09:07

They delivered! - (laughs) Oh, my god.

09:08

They were pretty clear that I was getting a bumpy MacBook,

09:10

so I'm not too upset.

09:12

Let's see, this is the real test,

09:14

what the inside looks like.

09:17

Well, the hinge is, what's wrong with the hinge?

09:20

These MacBooks had one touch open, didn't they,

09:22

one finger open, no? - It's probably

09:24

'cause it's bumpy on the corners.

09:25

It's holding on. - Oh, it's like stuck.

09:26

Wait, it's like sticky.

09:28

Oh, ew. Okay.

09:31

Oh. Well, that actually looks fine.

09:34

You know what? That screen actually looks pretty good.

09:38

There's one scratch here, so there's a scratch.

09:40

It's kinda hard to tell based on light,

09:41

but there's a relatively okay scratch on the bottom left.

09:44

But that's not terrible.

09:46

(Austin sniffing)

09:50

Smells clean, I actually think

09:52

that Strictly Apple did a pretty good job

09:55

of cleaning this up.

09:56

I feel okay about this MacBook.

09:57

Now how much did I pay

10:00

for this bumpy clearance-quality MacBook Air 11-inch?

10:06

- [Alex] This costs $180.

10:10

- So I guess the question here is not only just how good

10:15

of condition this is,

10:16

but how usable is a MacBook Air 2015

10:21

in the year of 2024?

10:23

'Cause it still feels nice, I still like this design.

10:27

Well, I mean I think the 11-inch form factor

10:29

was really nice, but how usable is this really?

10:35

So I'm trying to configure our MacBook Air,

10:38

and I've immediately run into a problem.

10:41

"Pasco County Schools can automatically

10:43

configure your computer."

10:44

It is set up with remote management.

10:48

Did some kid like not return his MacBook and sell it on,

10:52

and Strictly Apple bought it without checking

10:54

if it was locked to a school system?

10:58

Can I even like fix this?

11:00

I actually legitimately don't think I can fix this.

11:01

I think it's actually gonna just be locked down

11:03

to some school IT system somewhere.

11:09

This is not going well. (laughs)

11:12

So let's try this again, shall we?

11:15

So after I had the problem with the MacBook,

11:17

I hit up Strictly Apple's customer service,

11:20

and I said, "Hey, I would like to return

11:23

or exchange or whatever."

11:24

And so they said, "No problem."

11:26

We had to go back and forth on email a few times,

11:28

but eventually, they gave me a return label.

11:30

I shipped the MacBook back to them,

11:32

and now I have theoretically my MacBook that has been fixed.

11:35

That was what the email made it seem

11:37

like they were going to do.

11:38

So let's see. You know, it's sealed.

11:40

I can definitely just pull the MacBook right out.

11:42

In fact, I'm not gonna cut the tape.

11:43

I'm just gonna pull the MacBook out.

11:44

Now just in case there are shenanigans afoot,

11:47

I took a photo of the serial number

11:49

so we can double check that it is

11:51

in fact the same MacBook or not.

11:52

The number's almost the same.

11:55

This one ends in GFWM, but mine ended in GFWK.

11:58

So they actually gave me a different MacBook.

12:01

Yeah, the screen's a little dirty, a couple scratches.

12:04

It's not, I would say it's roughly in the same condition.

12:07

Oh, I think it's working. Yeah, it's letting me go through.

12:11

Okay, so getting into macOS here,

12:13

we do have it running Monterey,

12:15

which I think is the most recent version of macOS

12:17

that this could run.

12:19

Shows it's a 2015 model, Core i5,

12:21

but it does have the eight gigs of ram.

12:23

If I check storage, it is, yep, 128 gigs.

12:25

So this is the correct device

12:27

that I should have gotten from the beginning.

12:29

Considering that this is in Clearance condition,

12:32

I think I'm okay with it.

12:35

It's definitely beat up, It's definitely not perfect,

12:37

and the process to get here was less than ideal,

12:39

but I guess I'll begrudgingly give a,

12:45

eh, that's all you get though.

12:49

All right, next up,

12:50

we have an iPhone.

12:56

Oh, this looks very different.

12:57

Okay, so we've got the iPhone nicely padded,

13:00

as well as USB-A to Lightning...

13:08

A USB-A to USB-C cable.

13:11

(Alex laughs)

13:14

Just a reminder, this is an iPhone 12, right?

13:19

Like, you know, the one with Lightning.

13:22

So it shows the battery health is 94%.

13:24

It doesn't say anything about the condition.

13:28

It just says C. What condition is this supposed to be in?

13:31

- [Alex] It is supposed to be in Used condition,

13:35

which is their second to lowest thing.

13:38

It's normal wear and tear.

13:41

Nothing that you wouldn't expect from a device that is used.

13:44

- Let's see our used iPhone 12, shall we?

13:48

Okay, that's a screen protector, right?

13:56

Look at how (quack) up that is. Can you see that?

13:59

Oh my god, that is one

14:00

of the most scratched screens I have ever seen.

14:03

That's normal wear and tear?

14:06

Yeah, if you drag this behind a truck on the freeway.

14:08

This, I am not exaggerating what I say,

14:11

this is the most scratched iPhone I've ever received

14:15

on any of our refurbished videos.

14:17

That's a really deep, no, that's a crack.

14:19

There's actually a crack in the glass there.

14:20

Good lord.

14:22

How much did I pay for my used iPhone 12?

14:26

- You paid $360. - Nope, nope.

14:32

(tense music)

14:38

- Just when you're feeling all right about a video.

14:40

Just when you're feeling, like you know what?

14:42

They bribed me with candy, Pierre Luigi's real happy,

14:45

then they spit on my mother's face.

14:51

Sorry, Mom. I'll defend your honor.

14:54

While aesthetically, it's in pretty rough shape,

14:56

but as far as I can tell, it is fully functional.

14:59

And with 94% battery life, it actually isn't too bad.

15:03

Typically, phones at this age are easily into the 80% range.

15:06

So I will give them props there.

15:08

So this is a little sample of the video on the iPhone 12.

15:11

As you can see, it looks pretty decent.

15:13

Now the iPhone 12 was a good generation

15:15

because not only did it introduce the flat sides,

15:17

but also has 5G, pretty decent cameras, great OLED display.

15:21

Like these phones are still very usable in 2024.

15:23

But the problem is,

15:24

is that Back Market sell the exact same phone for $100 less.

15:30

So you could get this for 260 instead of $360.

15:36

Look, I'm starting to feel a little bit bad

15:39

for Strictly Apple, I'm not gonna lie.

15:41

I don't mean to punch on them so badly,

15:46

but I'm struggling to stay positive here

15:49

because (sighs) I just,

15:53

I don't have anything good to say.

15:56

I'm afraid of what's next. (laughs)

15:58

Okay, so this item is in a UPS mailer.

16:03

So that's an interesting way of packaging it.

16:06

I expect this if I'm buying something from eBay.

16:09

Buying something from a reputable retailer,

16:10

and just like a UPS envelope is maybe not the greatest look.

16:14

But inside, we have AirPods Pro.

16:20

- [Alex] You called this the AirPods Pro.

16:23

- Wait, that's because they did say AirPods Pro.

16:26

It says AirPod Pro on it, I just read it.

16:28

I just Ron Burgundy'd it, I just Ron Burgundy'd it.

16:31

Oh no, the AirPods Max. - I thought you're

16:32

having a stroke. (Austin laughs)

16:35

- I'm a little afraid though

16:37

because based on the condition of the iPhone in Used shape,

16:40

these are things that are not only going

16:42

to go directly on my ears, but also very expensive.

16:44

So if these are gross and scratched and disgusting,

16:47

I'm gonna be real grumpy.

16:49

Let's take a look, I'll say though,

16:51

I've actually never seen the green AirPods Max in person.

16:53

They're very green.

16:55

- [Joanna] I like the color.

16:56

- [Austin] I do too. Oh, it smells bad.

16:58

- Oh, my god. - Oh!

17:02

Ew!

17:03

It just smells directly like someone's stinky-ass head.

17:07

There's no other way to describe it.

17:08

Oh dude, you can see look how dark the earcups are.

17:11

Do you see this?

17:12

Look, it's maybe a little hard to see on camera,

17:14

but like you can see how like they're dirty.

17:16

Oh, no! There's the earwax on the inside.

17:19

Oh, god. - Ew.

17:20

- How much did I pay for these used Stink Pros 9000?

17:25

- They were $460. - Oh!

17:33

- for Used condition. - Oh, so bad.

17:37

- On eBay, I'm seeing AirPods Max, used,

17:41

but obviously these are in Used condition, for 250 to $300.

17:44

And we paid $460 for these.

17:46

I bet the eBay ones don't smell as bad as these do.

17:50

So I'm gonna have to,

17:53

and I really hate that I have to say this, scrub,

17:57

deep clean, and find some way