Why I Stopped Recommending Printify & Stopped Making Kittl Tutorials

Mey Aroyo
6 Mar 202443:53

TLDRThe video's host, Meo, explains why they no longer recommend Printify as a print-on-demand provider or create tutorials for the design app Kittl (KD). Meo recounts numerous issues with Printify, including orders that never arrived or were incorrect, and a lack of reliable customer support. They also share their challenging experiences working with KD, characterized by poor communication, failed collaborations, and a lack of support from their contact at KD. Meo emphasizes that while they personally won't continue using these services, they encourage viewers to choose what works best for them. The host also outlines their future content focus, which will include product reviews, design discussions, marketing tutorials, and website building advice.

Takeaways

  • 📦 The creator stopped recommending Printify and making Kittl (KD) tutorials due to personal negative experiences with both platforms.
  • 🚫 The majority of items ordered from Printify either never arrived or arrived incorrectly, and customer service was unsatisfactory.
  • 💌 Issues with Printify included lost orders on the dashboard, shipping problems, and a lack of proactive communication about problems.
  • 🤝 Difficulty collaborating with Printify as a content creator, with instances of failed affiliate partnerships and unkept promises.
  • 🔄 The creator's contact at KD changed, leading to a lack of communication, dropped plans, and a general sense of being ignored.
  • 📆 Problems with KD included coupon codes not working and a failure to keep the creator informed about updates or changes.
  • 🌐 The creator's goal is to focus on other tools and platforms that provide better experiences and communication.
  • 🚫 The creator no longer wishes to receive updates or emails from KD and will not be recommending or using KD in the future.
  • 👍 The creator encourages others to use KD or Printify if they have had positive experiences or find them useful for their needs.
  • 📈 The creator plans to produce more content on product reviews, design, marketing tutorials, and building websites, shifting away from reliance on KD or Printify.
  • ⏭ The creator is focusing on eliminating distractions and concentrating on providing valuable content for their audience.

Q & A

  • Why has the content creator stopped recommending Printify?

    -The content creator stopped recommending Printify due to personal issues as both a buyer and a seller, including problems with order fulfillment, items not arriving, and difficulties in working with Printify as a content creator.

  • What were some of the issues faced by the content creator with Printify's customer service?

    -The content creator faced issues such as orders disappearing from the dashboard, incorrect items being shipped, and poor communication with customer service representatives, which often led to unsatisfactory resolutions.

  • Why did the content creator decide to stop making tutorials about the design app Kiddo?

    -The content creator stopped making Kiddo tutorials due to changes in the relationship with Kiddo's affiliate team, lack of communication, and a shift in focus towards other tools and platforms that were more responsive and supportive.

  • What was the content creator's experience with Printify's product orders?

    -The majority of the items ordered from Printify either never arrived or arrived incorrectly. There were also instances where the content creator received items much later than expected or not at all.

  • How did the content creator's relationship with Kiddo's affiliate team affect their decision to stop working with Kiddo?

    -The content creator's relationship with Kiddo's affiliate team was marked by a lack of communication, dropped plans, and a general feeling of being ignored. This led to a decision to stop working with Kiddo and focus on other partnerships that were more engaging and supportive.

  • What are the content creator's recommendations for others who are using Printify or Kiddo?

    -The content creator encourages others to do what is best for them. If they are satisfied with Printify or Kiddo and are getting good results, they should continue using these platforms. The content creator's issues are based on personal experience and may not reflect the experiences of all users.

  • Why did the content creator have a negative experience with Printify's order tracking system?

    -The content creator experienced a bug in Printify's order tracking system where orders would be marked as 'in production' for an extended period, only to be retroactively changed to 'arrived' once a complaint was made, which then barred the creator from raising further issues.

  • What was the issue with the journaling notebook ordered from Printify?

    -The content creator ordered a journaling notebook with a matte finish and blank pages from Printify, but received one with a glossy cover and lined pages instead. Despite attempts to resolve the issue, the problem was not satisfactorily addressed by Printify's customer support.

  • How did the content creator's communication with Kiddo's new point of contact affect their decision to stop working with Kiddo?

    -The new point of contact at Kiddo failed to address the content creator's changing needs and circumstances, did not provide clear information on how to proceed with collaborations, and did not correct a mistake with a coupon code, leading to a decision to stop working with Kiddo.

  • What was the content creator's issue with the Black Friday coupon code provided by Kiddo?

    -The Black Friday coupon code provided by Kiddo did not work as expected, and when the content creator contacted Kiddo about the issue, they received a generic response that did not address the mistake. This led to a decision to stop promoting Kiddo's offers.

  • What is the content creator's future plan regarding content creation and tool usage?

    -The content creator plans to focus more on marketing videos, blogging, product design, and building websites. They intend to explore and recommend other tools and platforms that align with their new goals and that they have had positive experiences with.

Outlines

00:00

🤔 Content Creator's Shift in Recommendations

The video script begins with the content creator addressing frequent questions about their decision to stop recommending Printify and cease tutorials on the design app Kiddo. They clarify that their experience is personal and that they are a content creator, not just a seller. They also encourage viewers to use what works best for them, regardless of the creator's preferences. The video promises to delve into the reasons behind these changes.

05:00

📦 Issues with Printify Orders and Shipping

The creator discusses their negative experiences with Printify, including problems with orders not arriving or being incorrect, and the hassle of dealing with customer service. They mention living in Bulgaria, not a remote or underdeveloped location, and having no issues receiving goods from other suppliers. Specific instances of undelivered or late orders are shared, highlighting Printify's lack of reliable service.

10:02

💬 Challenges in Affiliate Communication with Printify

The content creator outlines their difficulties in establishing a working relationship with Printify as an affiliate. They recount multiple attempts to collaborate, including failed phone calls and miscommunications. The creator expresses frustration with Printify's affiliate program, which they find disorganized and unresponsive to their needs.

15:05

😕 Content Creator's Experience with Kiddo

The script details the content creator's interactions with Kiddo, highlighting a positive initial relationship that soured over time. Issues such as lack of communication, ignored messages, and dropped plans are mentioned. The creator emphasizes their preference for working with responsive and engaged teams, which they felt Kiddo failed to provide.

20:05

📅 Missed Opportunities and Lack of Updates from Kiddo

The content creator expresses disappointment over missed opportunities and a lack of updates from Kiddo. They recount how their attempts to organize contests and other collaborative content were not followed through by Kiddo's representatives. The creator also mentions feeling ignored, especially during significant events, leading to their decision to distance themselves from the company.

25:07

🛍️ Coupon Codes and Affiliate Challenges with Kiddo

The creator shares their experience with affiliate marketing for Kiddo, including problems with coupon codes not working and a lack of support in creating promotional content. They describe a situation where a Black Friday discount was incorrectly communicated, leading to consumer confusion. The creator emphasizes their commitment to accuracy and transparency, which they felt Kiddo did not share.

30:08

📈 Reevaluating Partnerships and Future Content Focus

The content creator concludes by explaining their decision to no longer work with Kiddo and Printify, citing a desire to focus on other aspects of their business and content creation. They outline their new goals, which include producing more marketing and design-related content. The creator encourages viewers to use the tools that best suit their needs and promises to share their current tools and strategies in future videos.

Mindmap

Keywords

💡Printify

Printify is an on-demand print and fulfillment company that allows entrepreneurs to create and sell custom products without the need for inventory. In the video, the content creator explains why they stopped recommending Printify due to personal negative experiences, such as orders not arriving or being incorrect, and difficulties working with the company as a content creator.

💡Kiddo (KD)

Kiddo, often abbreviated as KD, is a design app that allows users to create custom designs for print-on-demand products. The video discusses the reasons behind the content creator's decision to cease making tutorials about KD, citing issues with customer service, lack of communication, and a general difficulty in maintaining a productive partnership.

💡Content Creator

A content creator is an individual who generates original content, often for online platforms such as YouTube. In the context of the video, the speaker is a content creator who has had both personal and professional challenges with Printify and KD, which influenced their decision to no longer recommend or work with these platforms.

💡Print on Demand (POD)

Print on Demand is a business model where products are manufactured and printed individually as orders are received, eliminating the need for inventory. The video's theme revolves around the content creator's experiences with POD services, specifically Printify and the design app KD.

💡Customer Support

Customer support refers to the assistance provided to customers by a company. In the video, the content creator expresses dissatisfaction with the customer support from Printify, highlighting instances where orders were lost or incorrect, and the support team was unhelpful or unresponsive.

💡Affiliate Marketing

Affiliate marketing is a performance-based marketing strategy where an individual promotes a product or service and earns a commission from each sale made through their referral. The video discusses the content creator's past and present relationships with Printify and KD as affiliate partners and why they decided to discontinue these affiliations.

💡Product Review

A product review is a critique or evaluation of a product's quality, features, and value. The content creator mentions that they used to make product reviews on their channel, but due to negative experiences with Printify's products, they stopped recommending them.

💡Neurological Issue

A neurological issue refers to any disorder or disease that affects the nervous system, which includes the brain and nerves. The video describes how the content creator's neurological issue was exacerbated by a bug on Printify's website, leading to a seizure, which contributed to their decision to stop working with the company.

💡Invalid Traffic

Invalid traffic in the context of online content refers to views, clicks, or impressions that are not generated by actual users but by bots or other fraudulent means. The video mentions the 'invalid traffic' issue on YouTube, which affected the content creator's revenue and, subsequently, their decision to diversify their content strategy.

💡Black Friday

Black Friday is a day following Thanksgiving in the United States, associated with significant sales and discounts across retail. In the video, the content creator recounts an incident where a Black Friday coupon code provided by KD did not work, leading to negative feedback and a further deterioration of their relationship with the company.

💡Substack and Patreon

Substack is a platform for writers to create and distribute newsletters, while Patreon is a membership platform that allows creators to receive financial support from their audience. The video discusses the content creator's shift towards using Substack for newsletters and Patreon for exclusive content as an alternative to relying solely on YouTube revenue.

Highlights

Content creator Meo explains why they no longer recommend Printify as a print on demand provider.

Meo shares their personal experiences with Printify, including issues with product delivery and customer service.

The video addresses the disappearance of Meo's Printify orders from their dashboard and lack of resolution from customer support.

Meo discusses geographical challenges with Printify, particularly for their location in Bulgaria, despite not being a remote or underdeveloped area.

The content creator highlights their consistent issues with Printify, including products that never arrived or arrived incorrectly.

Meo talks about their failed attempts to collaborate with Printify as an affiliate and the lack of reliable communication from Printify's representatives.

The video mentions a frustrating experience where Meo had to repeat their complaint to three different customer service representatives due to a system bug.

Meo expresses their decision to stop working with Printify and Kiddo (KD) based on multiple negative interactions and unmet expectations.

The content creator emphasizes that their recommendation against Printify and KD is based solely on their personal experiences and not meant to deter others from using these platforms.

Meo recounts a specific instance where Printify claimed an order was shipped despite it never being sent, leading to a loss of customer trust.

The video describes a situation where Meo received a product with incorrect specifications after contacting customer support, indicating a lack of attention to detail.

Meo shares their transition away from recommending Printify and KD, focusing instead on other tools and platforms that have proven more reliable and supportive.

The content creator discusses their preference for affiliate programs that maintain open and effective communication, which they did not experience with KD.

Meo explains that despite past issues, they still respect the potential of Printify and KD for other creators and will not delete their previous recommendation videos.

The video concludes with Meo's intention to focus on creating content around other tools and strategies for online art sales, design, and marketing tutorials.

Meo invites viewers to share their positive experiences with Printify and KD in the comments, showing an open-minded approach to diverse user experiences.