I Sold Broken Consoles - Or Did I?!

TronicsFix
29 Mar 202416:00

Summary

TLDR视频讲述了作者出售两台Xbox游戏机后遇到的问题。一台Xbox One X因玩高耗能游戏如《荒野大镖客救赎2》时过热,而另一台Xbox Series X则存在HDMI端口连接问题。作者对两台游戏机进行了详细检查和修复,包括更换损坏的HDMI端口、重新安装散热片和可能的CPU问题。尽管在测试中两台游戏机均表现正常,但客户收到后均出现问题,作者决定免费更换HDMI端口并修复Xbox Series X,而Xbox One X可能需要更换主板。

Takeaways

  • 🔧 视频中提到了两个Xbox游戏机的问题,一个是Xbox One X,另一个是Xbox Series X。
  • 🎮 Xbox One X的问题在于玩大型游戏如《荒野大镖客救赎2》时会过热并自动关闭。
  • 🌡️ 为了解决Xbox One X的过热问题,视频作者安装了这款游戏来测试游戏机的实际表现。
  • 🔄 Xbox Series X的问题是HDMI端口连接有问题,导致无法正常显示图像。
  • 🛠️ 视频作者对Xbox Series X进行了拆解,检查并更换了损坏的HDMI端口。
  • 🔍 在检查Xbox Series X的过程中,发现缺少了固定HDMI端口的夹子,这可能是导致问题的原因之一。
  • 🔧 视频作者还检查了Xbox One X的散热系统,包括散热片、热管和散热膏。
  • 🛠️ 由于Xbox One X的过热问题无法简单解决,视频作者考虑更换散热系统包括热管和散热片。
  • 📦 视频作者提到了更换Xbox Series X的主板,因为HDMI端口的问题可能源自主板。
  • 💡 视频作者最终解决了Xbox Series X的问题,但对于Xbox One X,由于可能存在APU(应用处理器单元)的问题,决定不进行进一步的修理。
  • 🔄 视频作者对修复过程进行了详细的记录,并在修复完成后进行了测试,确保游戏机能够正常工作。

Q & A

  • 视频开头提到的两个Xbox分别是哪两个型号?

    -视频开头提到的两个Xbox分别是Xbox One X和Xbox Series X。

  • 买家反映Xbox One X在玩什么类型的游戏时会出现性能问题?

    -买家反映Xbox One X在玩像《Red Dead Redemption 2》这样的大型游戏时会过热并出现性能问题。

  • Xbox Series X的买家遇到了什么问题?

    -Xbox Series X的买家遇到的问题是HDMI端口无法正确连接,导致无法在电视上显示图像。

  • 卖家提到了Geek Squad,它是做什么的?

    -Geek Squad是一个提供电子产品维修和技术支持服务的团队,买家提到可能会将Xbox Series X拿给他们检查。

  • 卖家在检查Xbox Series X时发现了哪些问题?

    -卖家在检查Xbox Series X时发现了HDMI端口有明显的损坏,以及主板上的一个连接器没有固定好。

  • 卖家如何解决Xbox Series X的HDMI端口问题?

    -卖家使用热风焊接站加热并更换了损坏的HDMI端口,确保了新的端口与主板的良好连接。

  • Xbox One X在测试时出现了什么问题?

    -在测试Xbox One X时,发现即使风扇转动,但控制台仍然显示过热并自动关闭,且风扇转速明显下降。

  • 卖家提到可能需要更换Xbox One X的哪个部件?

    -卖家提到可能需要更换Xbox One X的APU(应用处理器单元),因为它可能是导致过热问题的原因。

  • 卖家最终如何处理Xbox One X的问题?

    -卖家最终决定买回Xbox One X,并计划更换主板或者将外壳安装到另一台Xbox 1X上。

  • 视频最后提到的关于Xbox Series X的第一个视频的链接是什么?

    -视频最后提到的关于Xbox Series X的第一个视频的链接没有在文本中给出,但卖家提到了可以在视频中找到。

  • 卖家在修复过程中采取了哪些预防措施来避免问题再次发生?

    -卖家在修复过程中更换了所有必要的部件,如HDMI端口和热沉,并确保所有连接器和热界面材料都正确安装,以避免问题再次发生。

Outlines

00:00

🛠️ Xbox维修问题排查

本段落描述了维修者在处理两台Xbox游戏机时遇到的问题。首先,维修者提到了一台Xbox One X因为游戏《Red Dead Redemption 2》导致过热问题而被退回。为了解决这个问题,维修者正在安装这款游戏,但由于网络速度慢,安装过程非常缓慢。接着,维修者转向另一台Xbox Series X,这台机器之前在一个视频中被提及,因为外壳损坏而被更换。然而,客户反馈HDMI端口连接有问题。维修者检查后发现HDMI端口看起来状况不佳,怀疑可能是在发货前没有检查仔细。维修者还提到客户可能将机器带到Geek Squad检查,但具体情况不明。最后,维修者计划拆开这台Xbox Series X,检查内部情况。

05:01

🔧 HDMI端口修复与重新组装

在这一段落中,维修者专注于修复Xbox Series X的HDMI端口问题。维修者首先尝试通过热风焊接站来拆卸损坏的HDMI端口,并计划更换新的端口。在拆卸过程中,维修者发现了一些问题,例如缺少夹子和HDMI端口的损坏。维修者回顾了之前的维修视频,确认自己确实安装了夹子,但显然在重新组装时有人忘记了这一步骤。维修者成功更换了新的HDMI端口,并确保了所有连接都牢固。在重新组装并安装了新的热界面材料后,维修者测试了机器,确认HDMI端口现在工作正常,即使在移动电缆时也没有问题。

10:03

🌡️ 解决Xbox One X过热问题

这一段描述了维修者对Xbox One X进行的一系列检查和维修,以解决游戏过程中的过热问题。维修者注意到,尽管风扇似乎工作正常,但游戏时风扇转速加快,且机器产生大量热量。维修者怀疑可能是散热片或蒸汽室存在问题,导致热量无法有效散发。在拆卸和检查过程中,维修者发现原有的热界面材料和散热片安装得当,但决定更换蒸汽室和散热片,以确保问题得到解决。更换后,维修者重新组装了机器,并进行了测试,发现风扇转速明显下降,表明过热问题已得到解决。

15:04

📦 Xbox One X主板更换与客户沟通

在最后一个段落中,维修者面对的是Xbox One X的持续过热问题,即使在更换了蒸汽室和散热片后。维修者在测试中发现风扇转速下降,怀疑可能是主板上的APU存在问题。由于没有外部温度传感器可以检测,维修者决定更换主板,但由于这是一个不太常见的版本,维修者选择从之前的客户那里买回这台Xbox。维修者提到,如果更换主板仍然无法解决问题,可能需要考虑更换整个APU。最后,维修者提到了之前的一个视频,其中他以150美元的价格购买了这台状况不佳的Xbox Series X,并邀请观众去查看那个视频,了解更多关于这台机器的修复过程。

Mindmap

Keywords

💡Xbox

Xbox是微软公司推出的一系列游戏机品牌。在视频中,作者提到了两种型号的Xbox游戏机:Xbox One X和Xbox Series X。这两种游戏机是视频修复和问题诊断的主要对象。

💡overheat

过热是指设备的温度升高到正常工作温度以上,可能导致设备损坏或性能下降。在视频中,Xbox One X在玩《Red Dead Redemption 2》这样的大型游戏时出现了过热问题。

💡HDMI port

HDMI端口是一种高清多媒体接口,用于传输高清视频和音频信号。在视频中,Xbox Series X的HDMI端口出现了连接问题,导致用户无法通过该端口在电视上显示游戏画面。

💡disassembly

拆解是指将设备或机器分解成各个部件的过程,通常用于检查、维修或更换内部组件。在视频中,作者对两个Xbox游戏机进行了拆解,以便检查和修复内部问题。

💡thermal paste

导热膏是一种用于填充和改善热传导的材料,通常用于电子设备中CPU和散热器之间的接触面上。在视频中,作者检查并重新涂抹了导热膏,以确保Xbox One X的芯片能够有效散热。

💡vapor chamber

蒸汽室是一种高效的热传导设备,利用液体蒸发和凝结的原理来传递热量。在视频中,作者怀疑Xbox One X的蒸汽室可能存在问题,导致设备无法有效散热。

💡APU

APU(Accelerated Processing Unit)是一种集成了CPU和GPU的处理器,通常用于提供高性能的图形处理能力。在视频中,作者提到如果替换了蒸汽室和散热组件后问题依旧,那么可能是APU出现了问题。

💡Geek Squad

Geek Squad是Best Buy公司的一个子公司,提供各种电子产品的技术支持和维修服务。在视频中,买家提到可能会将Xbox Series X拿到Geek Squad进行检查和维修。

💡conformal coating

覆盖涂层是一种用于电子设备的保护性涂层,可以防止水分、灰尘和化学腐蚀等对电路板造成损害。在视频中,作者使用了覆盖涂层来固定Xbox Series X主板上的一个连接器。

💡repair

修复是指对损坏或出现问题的设备进行修理,以恢复其正常功能。在视频中,作者对两个Xbox游戏机进行了一系列的检查和修复工作。

💡customer service

客户服务是指为顾客提供的服务,旨在解决顾客的问题和满足其需求。在视频中,作者积极与买家沟通,了解游戏机的问题,并提供修复或更换的服务。

Highlights

作者出售了两台Xbox游戏机,但买家反馈游戏机无法正常工作。

买家反映Xbox One X玩高耗能游戏如《荒野大镖客救赎2》时会过热。

作者正在安装《荒野大镖客救赎2》以测试游戏机的问题。

Xbox Series X的HDMI端口存在连接问题。

买家可能将Xbox Series X带到了Geek Squad进行检测。

作者发现Xbox Series X的HDMI端口有明显的损坏。

在重新检查视频后,作者确认自己曾安装过X clamp,但可能有人在拆卸后又忘记安装。

作者将替换Xbox Series X的HDMI端口,并免费发送给客户。

作者使用热风焊接站来拆卸和更换HDMI端口。

Xbox One X在测试游戏时出现了过热并自动关闭的问题。

作者怀疑Xbox One X可能存在故障的蒸汽室。

作者决定更换Xbox One X的蒸汽室和散热片。

更换后的Xbox One X仍然无法正常工作,作者认为是主板上的问题。

作者从客户那里买回了Xbox One X,以便进一步检查和修复。

Xbox Series X修复成功后,HDMI端口工作正常。

尽管进行了多项维修,Xbox One X的问题仍未解决,可能是APU存在问题。

作者计划将Xbox One X的外壳安装到另一台游戏机上。

Transcripts

00:00

I sold these two Xboxes and when the

00:02

customers received them they told me

00:03

they didn't work so I told them to send

00:05

them back so we can see what I did wrong

00:08

for this Xbox One X it's the robot wide

00:10

Edition and the buyer said that when he

00:12

plays intensive games like Red Dead

00:14

Redemption 2 it'll heat up and actually

00:17

overheat so I'm getting that game

00:19

installed right now it's taking forever

00:20

because I have really slow internet

00:22

let's take a look at the Xbox series X

00:24

and see what happened with this one so

00:26

this Xbox series X is one that I made a

00:29

video on and I think it's the one where

00:31

it had a really busted up case so I put

00:33

it into a new case but when the customer

00:36

got it he said that the HDMI wouldn't

00:39

connect correctly and just looking at

00:42

the HDMI port that doesn't look great

00:46

I'm not sure how we let this get out the

00:48

door but I'm going to get this taken

00:50

apart and let's inspect this port and

00:52

see what's going on there the other

00:53

interesting thing about this is the

00:55

buyer said they were going to take it to

00:57

Geek Squad to see what Geek Squad said

00:59

about it I don't know if actually did

01:00

but I think they probably did because I

01:02

was looking at this label it looks like

01:04

maybe they like heated it up so they

01:07

could peel it back I'm not really sure

01:09

though that's the only thing I can think

01:11

of that would make these shiny spots

01:12

right here is this label getting really

01:14

warm I'm not sure why they went through

01:16

all the trouble of doing that though

01:18

when the label looks pretty terrible and

01:21

the plastic is a little bit damaged I

01:23

don't know whether the buyer actually

01:24

took it there or not though they just

01:26

said that's something they were thinking

01:27

about doing so maybe this isn't from

01:29

them either way let's get this back

01:31

cover off and get the guts out of it and

01:33

have a look at that

01:38

Port yep I remember this little bit of

01:41

damage right here on the board there's a

01:43

little damage over here too I remember

01:45

those two from that video I made I don't

01:48

remember the port being this damaged it

01:50

is possible that when the buyer got it

01:52

maybe they tried to plug the HDMI poured

01:54

in and maybe bent this a little bit more

01:56

than it was or something I I feel like

01:58

if I would have noticed it being the bad

02:00

I would have replaced it but I do miss

02:02

things too so maybe not now before we go

02:04

any further on disassembly let's

02:06

actually plug this in and turn it on and

02:08

see if we get a signal on the TV through

02:10

this HDMI port and also let's just make

02:13

sure the thing works you never know

02:15

sometimes shippers are pretty rough on

02:16

these things power

02:20

HDMI okay fan is spinning it's turning

02:25

on and we get

02:28

nothing

02:34

yep nothing at all the TV so it does

02:37

turn on up fully so we definitely have a

02:39

problem on this HDMI system now that

02:41

does make me wonder a little bit because

02:43

I know before we shipped it out we

02:45

tested to make sure the HDMI

02:48

worked so I'm not really sure what would

02:51

be going on to make it not work at all

02:54

we wouldn't have shipped something out

02:56

that didn't work at all sometimes we do

02:57

miss things but that's something we

02:59

tested

03:00

very specifically both in the video I

03:03

made and then also again before we Shi

03:06

it out so I'm not sure what's going on

03:10

here ah yes I remember this

03:13

one this connector was kind of uh broken

03:17

off the board right here so I put some

03:20

conformal coating on there to help

03:22

attach it to the board looks like it's

03:24

still on there pretty

03:28

good

03:31

so this is a little worrisome unless I'm

03:35

missing something here there's no clamp

03:39

here there's no thermal paste here or

03:42

here either is the thermal paste on the

03:44

other side feels like there

03:48

is okay there is thermal paste there

03:51

thermal pads there okay so that's normal

03:54

at least but why is there no

03:58

clamp I I would feel really dumb if I

04:02

didn't put the clamp back in here okay

04:05

let's go to the video and see if I show

04:07

putting the clamp in and also see how

04:09

damaged this HDMI port is okay I pulled

04:13

up the video $150 for a destroyed Xbox

04:16

series X that's the video that we're

04:18

working with I'm installing the perfect

04:22

amount of thermal paste of course this

04:25

is where okay the clamp is going on so I

04:29

do install the clamp on this so somebody

04:33

must have taken this thing apart and

04:34

forgot to put the clamp back on that

04:36

would have been embarrassing if it was

04:37

me but I'm pretty sure this video

04:39

clearly shows me putting the clamp back

04:41

on so whoever took it apart didn't put

04:44

the clamp back on but let's check this

04:46

video to see how the HDMI port looked

04:49

okay this shows

04:51

it uh it doesn't show it really well I

04:55

can't say for sure that the HDMI

04:58

port is perfect perfect in this but I

05:01

mean it looks pretty good it doesn't

05:04

look too bad let's compare so this is

05:08

now that was

05:11

then I mean we can't say 100% for sure

05:14

that the HDMI port was not damaged in

05:17

the video but obviously it is now and

05:20

whether it was then or not the customer

05:22

received it and it didn't work so I'm

05:24

just going to replace this HDMI port and

05:25

then just send it back at no charge just

05:27

because I can't prove that it's not

05:29

something that I missed and clearly when

05:32

the customer got it it didn't work I

05:34

think we can prove that I'm not the one

05:36

that forgot to put the clamp on though

05:38

I'm so glad that would have been very

05:39

embarrassing for me so let's get this

05:42

HDMI port replaced and then we'll make

05:44

sure and put a clamp back on so in order

05:46

to replace this HDMI port I'm going to

05:48

use a hot air soldering station and what

05:50

I'm going to do is heat it from the

05:51

bottom so my goal is to melt the solder

05:53

on the four mounting pens and then also

05:55

melt the solder on the 19 small pin on

05:57

the other side of the board and that

05:59

will enable the port to just drop down

06:01

there we

06:02

go and we got it and then I will keep

06:05

the hot air on the board while I install

06:08

the new port and then once the New Port

06:10

is up inside the holes I'll remove the

06:12

Heat and let the solder solidify and the

06:15

job will be done all right now let's

06:17

flip it over and have a look at it so

06:20

here we are under the microscope the

06:21

pins look great they're lined up

06:23

perfectly I'm going to go through and

06:25

add some solder just to make sure we got

06:27

really good strong joints so first we

06:30

need to flux it up then I'm just going

06:32

to come in with my small soldering

06:34

iron and solder each of these pins on

06:37

just to make sure they have a really

06:38

good connection here now those pins are

06:41

all soldered on nice and solidly let's

06:43

get this cleaned up inspect it one more

06:45

time then we can get it back together ah

06:49

that looks great each of these pins are

06:51

soldered on nice and

06:53

solidly as you can

06:55

see so let's get this thing back

06:58

together

07:00

of course we need to add a little bit of

07:01

thermal paste to make sure we have the

07:03

perfect

07:04

amount

07:06

normally there we

07:08

go normally I would say you need to

07:11

clean off all the thermal paste but

07:14

since I'm the one that had this apart

07:16

not too long ago I know how much I put

07:18

on I know that it's fresh thermal paste

07:20

I'm not worried about that I'm adding a

07:22

little bit just to make sure that it

07:24

will fully spread through and make sure

07:27

that there's no air bubbles or anything

07:29

like that that once we put it on and

07:31

clamp it down I'm honestly kind of

07:33

surprised that this Xbox like worked and

07:35

turned on at all since the clamp wasn't

07:37

even installed on this thing there we go

07:40

now as this presses down it's going to

07:42

spread that thermal paste all nicely

07:45

throughout okay now let's install the X

07:49

clamp and this is video proof that I did

07:52

install it just in case you know this

07:55

thing comes back

07:56

again I don't think it will okay clamp

08:00

is installed we've all verified that now

08:03

we need to put some thermal paste

08:05

here and they use kind of like a viscous

08:09

thermal

08:11

putty so I'm going to take it from a

08:15

donor console since I've got some of

08:17

these laying

08:18

around just going to kind of scrape it

08:21

up from

08:24

here and this doesn't have to lay on

08:26

here perfectly it's similar to the other

08:29

thermal paste it'll kind of spread once

08:32

once we put these uh once I put this

08:34

piece on

08:38

here goes right there then

08:42

this right

08:47

here now I'm just going to get the rest

08:49

of this thing put back together then we

08:51

can install it into the case and then

08:53

see if it'll turn on and if it'll show

08:55

an HDMI signal after that HDMI cable

08:59

power cable all right and

09:02

power make sure it turns on good

09:07

there okay I hear the fan

09:10

good

09:12

and black screen that's better than not

09:16

and there we go so this HDMI port is

09:18

working great even when I wiggle the

09:19

cable no issues at all got a nice clear

09:22

picture I'm still not sure how bad the

09:25

HDMI port is when I sent it out we did

09:28

test it it did work and then when the

09:30

customer got it they said it didn't work

09:32

so I'm actually not sure how much of

09:33

this was my fault but ultimately they

09:35

got it and it just didn't work now that

09:37

we have the series X fixed let's turn

09:39

our attention to the Xbox One X so we

09:42

have the game finally installed I can

09:43

already hear the fan kind of like

09:45

ramping up a little bit higher than it

09:47

should I feel like but let's start this

09:49

game and see what the fan does and see

09:52

if the thing

09:56

overheats oh yeah it's getting louder

09:58

already

10:03

it's putting out a lot of air and it

10:04

actually doesn't feel that

10:07

hot

10:10

oh did it just turn itself off keep the

10:13

console

10:15

cool okay so it thinks that it doesn't

10:18

have proper ventilation okay I think all

10:20

we can do now is take it apart and see

10:22

what's going on in the inside this is an

10:24

interesting one I know before we shipped

10:27

this out we would have tested a game in

10:28

it

10:30

and I know it wasn't overheating like

10:32

this before we sent it but also we don't

10:35

test them for long periods of time

10:37

generally speaking and sometimes we

10:39

don't test really graphically intense

10:41

games because in order to test those you

10:44

have to install them which takes a very

10:46

long time

10:48

so I'm not sure what to expect with this

10:58

one

11:01

fan itself seems fine I don't expect

11:04

that the Fan's a

11:08

problem the heat sink is definitely warm

11:11

yeah that's still pretty warm actually

11:14

not sure what to think about

11:17

that okay we got the thermal pad for the

11:21

South Bridge that's

11:24

there the X clamp is

11:27

installed and is nice and tight

11:32

he so no worries there okay with the X

11:37

clamp removed let's take a look at this

11:40

thing and see if we can figure out why

11:42

it's getting so

11:45

hot we have thermal paste

11:49

installed all of the thermal pads look

11:54

good oh boy I don't know about this

11:58

one

11:59

everything here looks good so I think it

12:04

probably is overheating but for some

12:06

reason it's not moving the heat away

12:09

from the chip like it should I wonder if

12:13

we have like maybe a a faulty Vapor

12:17

chamber I don't see any damage to it or

12:19

anything but I don't know I'm just not I

12:23

don't really see anywhere else to

12:25

go well I'm going to inspect this a

12:27

little bit closer and see if I see

12:29

anything if I don't see anything else I

12:31

think I'm going to replace this Vapor

12:33

chamber in heat sink and then put it

12:36

back together this is one of the only

12:39

few replacement parts replacement heat

12:42

sinks I have left for these this one

12:44

actually looks in better condition but I

12:45

know for sure this one works and cools

12:47

so I'm going to use this one I've

12:49

already reformed these little thermal

12:51

pads just to make sure they have really

12:53

good uh contact with these memory chips

12:56

over here now we need to clean up this

12:57

thermal paste and we'll put new thermal

12:59

paste in just to make sure that's not an

13:01

issue H I already know it's not this

13:03

thermal paste is

13:05

fine it's been spread nicely over it and

13:09

it's making good contact so I don't have

13:11

any worries there I am a little bit

13:13

worried on this one because if none of

13:16

what we do helps that means it's

13:18

probably an issue with the Apu these

13:21

don't have like external

13:23

thermal uh sensors or temperature

13:25

sensors or anything so the temperature

13:28

sensor is built right right into the

13:29

chip somewhere so if none of this works

13:33

and it still overheats uh it's likely a

13:35

problem with the

13:40

Chip

13:42

And there we

13:46

go now it's for sure going to

13:49

work there we go I am also going to use

13:52

a replacement clamp the other one seemed

13:55

fine

13:56

but just want to make sure we're

13:59

covering all our bases

14:01

here this thermal pad while not in

14:03

amazing condition it it's going to be

14:05

just

14:06

fine so now we can put this right back

14:09

in here I don't think the fan is an

14:12

issue I'm not going to replace the fan

14:13

because the fan was for sure working so

14:16

we heard it get loud we heard it

14:19

spinning and moving air so I don't think

14:21

the Fan's an issue so we're going to

14:22

reuse this

14:28

fan

14:30

power cables plugged in HDMI is plugged

14:32

in controller is plugged in let's see if

14:33

it turns

14:34

on great news so

14:39

far come

14:45

on so we're getting the same error that

14:48

happened before except for now the fan

14:50

is barely spinning so I feel like the

14:53

console isn't even telling the fan to

14:55

spin up like it was before so this tells

14:58

me as far far as I can tell it's a

15:00

problem on the motherboard of this

15:01

console luckily we can replace that or

15:04

we can place this white shell on another

15:06

Xbox 1X because this is kind of a a less

15:10

common version so um these do go for a

15:12

little bit more now for this one I did

15:14

buy it back from the person I sold it to

15:16

simply because I wasn't sure what was

15:17

wrong and that's what they chose that

15:19

they would like to do instead of having

15:21

me try to fix it they just wanted to

15:22

refund and to send it back to me so this

15:24

one I own now and I can either replace

15:27

that board or place this shell on a

15:31

different console so unfortunately we

15:33

are one out of two today h not too bad

15:36

this one was a good easy fix this one I

15:38

just don't know what's going on other

15:40

than probably the Apu if you want to see

15:42

the first video I did on this series X

15:44

where I paid $150 for it but it was in

15:46

really bad condition I'll leave that

15:48

video up on your screen now so you can

15:50

come hang out with me over there and see

15:51

what all I had to do to this to get it

15:53

working thanks so much for watching

15:54

today and I hope you have a good

15:57

one

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