What Facebook, Google and Others Can Learn From Microsoft’s Antitrust Case | WSJ

The Wall Street Journal
10 Sept 201908:16

TLDRThe 1998 antitrust case against Microsoft serves as a cautionary tale for today's tech giants like Facebook, Google, and Amazon. Microsoft's CEO, Bill Gates, faced contempt for his evasive responses during the trial, highlighting the importance of humility when dealing with legal scrutiny. The case also demonstrated that 'free' products can still harm consumers, as seen with Internet Explorer's bundling with Windows 98, which stifled competition. Furthermore, antitrust enforcement is not limited to the U.S., with the European Union taking a strong stance on competition law, imposing significant fines on tech companies. As the digital landscape evolves, tech companies must adapt to maintain compliance and foster healthy competition.

Takeaways

  • 🎯 The 2019 antitrust hearings for Silicon Valley companies echo the historic case against Microsoft in 1998, where the company controlled over 90% of the PC operating systems market.
  • 💡 Microsoft's antitrust case centered around the bundling of Internet Explorer with Windows 98, highlighting the misuse of market power even when products are offered for free.
  • 👨‍💼 Bill Gates' demeanor during the Justice Department's deposition set a negative tone for Microsoft's case, teaching the importance of humility and cooperation in legal proceedings.
  • 🚫 Repeated violations by Microsoft and Gates' behavior did not sit well with the presiding judge, leading to a recommendation to break up the company, which was later appealed and settled with business changes.
  • 📈 The antitrust standard of consumer harm focuses on three elements: price, quality, and innovation, which courts have used for decades to evaluate cases like Microsoft's.
  • 🆓 The notion of 'free' in today's digital economy often comes at the cost of personal data, making data privacy an essential aspect of product quality and consumer protection.
  • 🌍 The U.S. government's antitrust enforcement is not the only challenge; state attorneys general and international regulators like the European Union also play significant roles in shaping global competition standards.
  • 🔄 Microsoft's antitrust issues spanned from 1995 to 2011, a period that saw significant changes in technology and market dynamics, emphasizing the need for adaptability in legal strategies.
  • 🛑 The tech giants of today, such as Facebook, Amazon, Google, and Apple, are learning from Microsoft's case to better prepare for their own scrutiny and potential antitrust actions.
  • 🔄 The shift from operating systems to web-based applications and the rise of competitors like Google Chrome illustrate the dynamic nature of technology markets and the potential for industry shakeups.

Q & A

  • What significant event took place in Silicon Valley in the summer of 2019?

    -In the summer of 2019, the United States government put Silicon Valley under scrutiny by initiating antitrust investigations.

  • How did the Justice Department's case against Microsoft in 1998 relate to the current scrutiny faced by tech giants like Facebook and Google?

    -The Justice Department's case against Microsoft serves as a precedent for how tech companies should handle antitrust investigations, highlighting the importance of humility and proper conduct during legal proceedings.

  • What was Microsoft's market share in the PC operating systems market at the height of the antitrust case?

    -Microsoft controlled more than 90% of the PC operating systems market during the antitrust case in 1998.

  • What product was at the center of the Microsoft antitrust case?

    -The Internet Explorer web browser was at the center of the Microsoft antitrust case.

  • How did Bill Gates' behavior during his deposition impact the case?

    -Bill Gates' contemptuous, arrogant, and evasive behavior during his deposition negatively influenced the judge's perception of Microsoft, contributing to the case against them.

  • What was the outcome of Microsoft's antitrust case?

    -The outcome of the case was a settlement with some changes to Microsoft's business practices, narrowly avoiding a breakup of the company.

  • What are the three key elements of consumer harm in antitrust investigations?

    -The three key elements of consumer harm in antitrust investigations are price, quality, and innovation.

  • How did the bundling of Internet Explorer with Windows 98 challenge the traditional understanding of consumer harm in the Microsoft case?

    -The bundling of Internet Explorer with Windows 98 at no charge required a different kind of analysis, as it showed that companies could harm consumers even if their products were offered for free.

  • What role does the European Union play in setting global standards for competition law?

    -The European Union plays a leading role in setting global standards for competition law, with a broader criteria for bringing antitrust cases and a stronger stance against high-tech companies.

  • How has the market landscape changed since the end of Microsoft's antitrust case?

    -Since the end of Microsoft's antitrust case, the Windows operating system has lost market share to web-based applications, and Internet Explorer has been overtaken by Google Chrome in the web browser market.

  • What is the main concern for both competitors and consumers in antitrust cases?

    -The main concern for both competitors and consumers in antitrust cases is not fines but rather the promotion of competition and compliance with antitrust laws.

Outlines

00:00

📜 Antitrust Hearings and Lessons from Microsoft's Case

This paragraph discusses the antitrust hearings against tech giants like Facebook, Amazon, Google, and Apple, drawing parallels with the historic case against Microsoft in 1998. It highlights how Microsoft controlled over 90% of the PC operating systems market and the controversy surrounding the Internet Explorer web browser. The narrative focuses on the deposition of Bill Gates, his behavior during questioning, and the impact it had on the case. It also emphasizes the importance of humility when tech leaders testify before Congress, as arrogance can negatively influence the outcome. The lesson from this case is that countering an antitrust probe effectively is crucial, and the behavior of a company's CEO can significantly affect public and judicial perception.

05:01

🌐 Global Antitrust Precedents and the Impact on Big Tech

This paragraph delves into the broader implications of antitrust cases on a global scale. It mentions the involvement of state attorneys general in the U.S. and the European Union's proactive stance on regulating big tech companies. The EU's fines on Google and investigations into Facebook and Amazon are highlighted, as well as the fines imposed on Microsoft in the past. The narrative underscores that fines are not the primary concern for competitors or consumers; rather, it's about fostering healthy competition. The European Commission's role in setting global standards and influencing competition law is emphasized. The paragraph concludes by noting that antitrust cases can lead to significant changes in the tech industry, as seen with the decline in Microsoft's market share and the rise of web-based applications.

Mindmap

Keywords

💡Antitrust Case

An antitrust case refers to legal proceedings that address anti-competitive practices by corporations, aiming to maintain fair market competition. In the video, the Microsoft antitrust case of 1998 is highlighted as a historical precedent for current scrutiny of tech giants like Facebook, Amazon, Google, and Apple. The case centered around Microsoft's dominance in the PC operating systems market and its tactics to suppress competition, particularly concerning the Internet Explorer web browser.

💡Silicon Valley

Silicon Valley is a region in California known for its high-tech innovation and home to many start-ups and global technology companies. In the context of the video, it is mentioned to emphasize the focus of the U.S. antitrust investigations on the tech industry, specifically the major players based in Silicon Valley.

💡Microsoft

Microsoft is a leading multinational technology company that was at the center of a major antitrust case in the 1990s. The video discusses how Microsoft's experience with antitrust litigation serves as a lesson for other tech companies currently under scrutiny. The company's bundling of Internet Explorer with Windows and its alleged stifling of competing browsers were key issues in the case.

💡Internet Explorer

Internet Explorer is a web browser developed by Microsoft, which was included for free with the Windows operating system. The video explains that the bundling of Internet Explorer was a central issue in the antitrust case against Microsoft, as it was seen as a strategy to eliminate competition and maintain Microsoft's market dominance.

💡Competitive Threat

A competitive threat refers to a situation where a company faces challenges from rivals that could potentially harm its market position or profitability. In the video, the competitive threat posed by Netscape to Microsoft is mentioned, illustrating the context in which Microsoft was accused of anti-competitive behavior.

💡Consumer Harm

Consumer harm in the context of antitrust law refers to negative impacts on consumers due to anti-competitive practices, which can include higher prices, reduced quality, or limited choices. The video discusses how courts assess consumer harm, emphasizing that even free products like Internet Explorer can cause harm by abusing market power and excluding competitors.

💡Department of Justice

The Department of Justice (DOJ) is a federal agency responsible for enforcing U.S. law and ensuring fair competition. In the video, the DOJ's role in the Microsoft antitrust case is highlighted, showcasing its function in investigating and prosecuting companies for potential antitrust violations.

💡Bill Gates

Bill Gates is the co-founder of Microsoft and a prominent figure in the technology industry. In the video, his deposition during the antitrust case is discussed, illustrating the importance of how company leaders handle legal proceedings and the potential impact on public and judicial perception.

💡Free Products

Free products refer to goods or services provided at no cost to the consumer. The video emphasizes that even though a product like Internet Explorer was offered for free, it could still result in consumer harm if it was used as a tool for anti-competitive practices.

💡Privacy

Privacy refers to the state or condition of being free from being observed or disturbed by others. In the context of the video, privacy is highlighted as an important aspect of quality for tech products, as consumers increasingly value the protection of their personal data.

💡European Commission

The European Commission is the executive branch of the European Union, responsible for proposing legislation, implementing decisions, and upholding EU treaties. The video mentions the European Commission's role in setting global competition standards and its stronger stance on antitrust cases compared to the U.S., with Microsoft and other tech giants facing significant fines in Europe.

💡Market Share

Market share is the percentage of the total market that a particular company or product holds. In the video, it is noted that Microsoft's Windows operating system and Internet Explorer have seen a decline in market share, illustrating the dynamic nature of tech markets and the potential for shifts in dominance.

Highlights

In the summer of 2019, the United States targeted Silicon Valley with antitrust scrutiny.

Apple's app store hosts few apps made by Apple, highlighting their control over third-party developers.

Online advertising offers significant savings for the U.S. economy compared to offline advertising costs.

The 1998 antitrust case against Microsoft serves as a historical precedent for current investigations into tech giants.

Microsoft's control over the PC operating systems market exceeded 90% at the height of the antitrust case.

The Internet Explorer web browser was central to the allegations against Microsoft for stifling competition.

Tech leaders today, such as Facebook, Amazon, Google, and Apple, are closely studying the Microsoft case to prepare for their own potential scrutiny.

Lesson one from Microsoft's case is the importance of not displaying contempt or arrogance during antitrust probes.

Bill Gates' behavior during the deposition had a negative impact on the case's outcome and set a tone for the trial.

Microsoft's repeat violations and Gates' behavior did not sit well with the presiding judge, leading to calls for the company's breakup.

The notion that 'free' doesn't always equate to better consumer outcomes is a key takeaway from the Microsoft case.

Consumer harm in antitrust cases is determined by price, quality, and innovation, which are crucial for long-term business performance.

The European Union has taken a stronger stance on antitrust issues, setting global standards and influencing competition law worldwide.

Microsoft's antitrust issues spanned from 1995 to 2011, a significant period in the tech industry.

The shift from desktop applications to web-based services has diminished the market share of Microsoft's Windows operating system.

Internet Explorer's dominance in the web browser market was eventually overtaken by Google Chrome.

The outcome of the Justice Department's investigations could lead to another significant shakeup in the tech industry.

Tech companies may argue that the rapid evolution of their sector could invalidate government antitrust cases.

The focus should be on promoting competition and compliance rather than imposing fines, which have limited impact on tech giants.