Becoming an AI-Powered Organization with Microsoft Copilot | KEY02H

Rajesh Jha, Executive Vice President of Experiences and Devices at Microsoft, welcomes the audience to Ignite and reflects on his 30-year journey at Microsoft. He discusses the evolution of Microsoft's products and services, including Office and the transition to the cloud with Microsoft 365. Jha expresses optimism about the transformative potential of AI in enhancing productivity for individuals, organizations, and industries worldwide. He introduces the Copilot stack, an AI architecture designed to integrate with Microsoft's products used by millions daily, emphasizing the importance of user context and safety in AI applications.

Jha delves into the specifics of how Microsoft 365 and Copilot aim to revolutionize work. He discusses the Microsoft Graph, a critical database that powers Copilot by grounding the AI in the user's and organization's context. Jha highlights the human-centered approach of Microsoft Copilot, which aims to empower people rather than replace them. He addresses common customer questions about preparing for Copilot and emphasizes the ease and speed of integrating Copilot into existing Microsoft 365 setups. Jha also mentions the extensibility of the Microsoft Graph and shares examples of how various industries are leveraging Copilot to innovate.

Shifting focus to specific products, Jha discusses updates and improvements in Windows, Surface devices, and core apps. He mentions the adoption of Windows 365 by Fortune 500 companies and introduces Windows 365 Boot for seamless work access. Jha also covers the new Windows app for remote desktop access, GPU support for Windows 365, and Surface device innovations. He touches on SharePoint Premium for content management and Copilot integration, the introduction of Microsoft Loop for collaborative work, and the capabilities of Copilot Studio. Jha also provides updates on the growth of Microsoft Teams and its new features, including intelligent meeting recap and integration with Copilot.

Jha shares testimonials from Dentsu, illustrating the impact of Copilot on creative workflows and productivity. He emphasizes the time savings and enhanced storytelling capabilities enabled by Copilot. Jha then introduces Jared Spataro to discuss the impact of Copilot on work trends, highlighting increased productivity and creativity among users. Spataro presents data showing significant improvements in task completion speed and meeting catch-up efficiency with Copilot. He also addresses the choice between Copilot and other benefits, emphasizing the value users place on Copilot.

Spataro discusses the rapid development and general availability of Copilot for Microsoft 365, noting the unprecedented speed from introduction to availability. He lists major companies that have adopted Copilot and presents research findings on the benefits of using Copilot, including increased productivity, improved work quality, and time savings. Spataro also acknowledges that Copilot is not perfect but is improving daily. He introduces the Copilot product lineup, including Bing Chat rebranded as Copilot, and explains the data protection and personalization features of Copilot for Microsoft 365. Spataro also highlights the integration of Copilot into Windows and the taskbar experience.

Sumit Chauhan takes the stage to discuss the personalization and math capabilities being added to Copilot. He explains how Copilot can adapt to users' writing styles, manage meetings, and suggest relevant files for discussion. Chauhan demonstrates how Copilot can draft emails, schedule meetings, and create customized agendas based on user preferences. He also covers how Copilot can integrate with corporate image libraries and utilize DALL-E 3 for creative tasks. Chauhan then explores how Copilot can enhance Excel's capabilities by generating formulas, creating pivot tables, and executing Python code for advanced analytics.

Spataro returns to discuss how Copilot can actively participate in work processes, such as meetings and brainstorms. He highlights how Copilot can take comprehensive notes in Teams meetings, summarize discussions, and visualize ideas on a digital whiteboard. Spataro also talks about Loop, an AI-powered collaboration canvas that updates in real-time and can be enhanced by Copilot for collective brainstorming. He emphasizes the new pattern of work where people collaborate with Copilot to achieve better results.

Jared Spataro introduces Copilot Studio, a low-code tool that allows users to connect Copilot to various data sources and create sophisticated logic for workflows, all while maintaining IT control. Spataro explains how Copilot Studio can access data beyond the Microsoft Graph and how it comes with pre-built connectors for popular systems. Kendra Springer demonstrates the customization process in Copilot Studio and shows how it can enhance the functionality of Copilot for Sales and Service, leading to improved productivity and customer relationships.

Spataro discusses the Microsoft Copilot Dashboard, powered by Viva, as a tool for organizations to measure the impact of Copilot over time. The dashboard will help organizations understand readiness, adoption, and usage patterns of Copilot. It will provide qualitative and quantitative measures to assess changes in work patterns and productivity. Spataro emphasizes the importance of the new way of working with Copilot and the transformative potential it holds for every role and function within an organization.

The keynote concludes with a video featuring Bayer, a global pharmaceutical company, sharing their experiences with Copilot for Microsoft 365. Bayer representatives discuss how Copilot empowers employees to focus on their mission by providing more power and freedom. They share examples of how Copilot saves time, leverages company data, and immediately filters out relevant models, leading to a significant impact across all divisions and functions.